This is the release you have all been waiting for!!! We are super excited and proud to announce our very first release of NO DOWNLOADS, in-browser video calling! Learn more about how it works below. Also check out the other new features that are now available in VSee Clinic!
VSee Clinic room codes can only be used with the VSee Clinic mobile app. If you wish to use your laptop for your video visit, you will need to get your provider’s Clinic URL. Your provider will usually send it to you via email or SMS. And searching for VSee Clinic. The first step is to download and install the Vsee Clinic app which is free. Be sure to download VSee Clinic, not other VSee apps such as VSee Messenger or VSee Waiting Room. The first time you download the app you will be asked to enable notifications. There are two ways to join a visit with VSee.
VSee will launch automatically when installation is complete. Click 'Run' if prompted. Optum National Telemedicine Call Center - 1-844-852-9225.Support hours are from 7AM-9PM CT (Mon-Fri) and 8AM-7PM CT (Sat-Sun). You will need a webcam and a microphone or headset for your video conference. You may be prompted with some security warnings. Please proceed if prompted.
Vsee Clinic Download App
1. No more downloads: Stress-free in-browser calling
Ever had trouble getting a patient to download VSee on their first video visit? We are taking that stress out of connecting online. Try our new in-browser video calling experience. This means patients don’t need to download any VSee apps on their device!* Just a quick, simple sign-in and they are ready to go!
For providers, the video will be embedded right on the same page as your patient notes, history, etc., so you can be in and out of your call without any fuss. No more need to spend time arranging your windows.
VSee Clinic call reports will also include phone call-ins and in-browser video meetings.
This feature is only released to the Free Version VSee Clinic. If you’d like to enable for your clinic, please contact us at help@vsee.com.
Please note that the in-browser VSee does not yet allow for screenshare annotations or video recording.
*Currently supported only for Chrome and Firefox on desktop. Not supported on any mobile browser. We are looking into supporting other web browsers and on mobile but no ETA yet. For mobile, using the VSee Clinic app still provides the best patient experience.
2. Securely bring a family member or interpreter into a video visit
Does your patient have a remote family member or friend that they want on the call?
Do you need another provider or translator to sit in during a consultation?
You can now securely bring guests into a consultation! Simply send them the call link or dial-in number displayed below your video window.
3. One portal to log in for providers who belong to multiple clinics
Vsee Clinic Download App
Providers who are affiliated with multiple clinics can now log in from a single portal. Switching between clinics is now convenient and easy – no need to login multiple times into different clinics. Providers can also now choose to display all patients and appointments from a single clinic or from all clinics they are affiliated with.
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Vsee Clinic Download
Other improvements and fixes are included in this release. If you have any questions, drop us an email at help@vsee.com.